Training
masterclass Guestology 2.0

This is our bestseller!

This training has been booked by companies such as Mercedes-Benz, Brussels Airlines, major hotel brands and private banks.

This full day rollercoaster takes you on ride thru a new way of hospitality in your company.

This masterclass comes with a 100% customer satisfaction increase when your team applies these powerful techniques.

• Program
• Eye for detail will make you unique
• The secret in the sauce: language
• 3 butler techniques to increase guest satisfaction overnight
• Handling difficult situations
• The art of recovery
• The first 3 minutes: the most crucial ones